Subscription Policy
Last updated: 2026-07-24
This Subscription Policy explains how SleepMap subscriptions, trials, renewals, and cancellations work. It forms part of our Terms of Use.
1. Plans and billing
We offer the subscription plans shown at checkout (for example, a 1-week introductory plan, a monthly plan, or a quarterly plan). The price, billing period, and any introductory rate are always displayed before you pay.
All prices are shown in the checkout currency and include applicable taxes unless stated otherwise.
2. Auto-renewal
Unless cancelled, subscriptions renew automatically at the end of each billing period at the then-current standard rate for your plan, and your saved payment method is charged. Introductory or discounted periods renew at the standard rate shown at checkout unless you cancel before renewal.
By purchasing, you authorise us (via our payment processor) to charge your payment method on each renewal date until you cancel.
3. How to cancel
You can cancel at any time: (a) from your account — Dashboard → Account → Manage billing, or (b) by emailing support@sleepmap.io from your registered email address. Cancellation takes effect at the end of the current billing period; you keep access until then.
Cancelling stops future charges but does not automatically refund past charges — see the Refund Policy for when refunds apply.
4. Price changes
We may change subscription prices. Changes never apply mid-period; we will notify you by email at least 14 days before a renewal at a new price, so you can cancel first if you do not agree.
5. Failed payments
If a renewal payment fails, we may retry it and notify you. If payment cannot be collected, your subscription and access will be suspended or cancelled.
6. Contact
Unicore Digital Ltd, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. Email: support@sleepmap.io.