Refund Policy

1. 30-day money-back guarantee

If you are not satisfied with your purchase, contact us at support@sleepmap.io within 30 days of your first payment and we will refund that payment in full. The guarantee applies once per customer and covers your first payment on your first subscription.

2. Renewal payments

Renewal charges are generally non-refundable once a new billing period has started, because access to the content is provided immediately. However, if you believe a renewal was charged in error (for example, you cancelled before the renewal date), contact us at support@sleepmap.io and we will review and, where appropriate, refund it.

3. Your statutory rights

For digital content, you consent at checkout to immediate delivery and acknowledge that the statutory 14-day cooling-off right is affected once delivery begins; our 30-day guarantee above gives you more protection than the statutory minimum in most cases. Nothing in this policy limits your non-waivable statutory rights as a consumer, including where content is faulty or not as described.

4. How refunds are paid

Approved refunds are issued to the original payment method, normally within 5–10 business days depending on your bank.

To request a refund, email support@sleepmap.io from your registered email with the word "Refund" in the subject. We aim to respond within 2 business days.

5. Contact

Unicore Digital Ltd, company number 17292426, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. Email: support@sleepmap.io.